How do I fix a rejected invoice?

Four steps, and do them the day it comes back:

1. Read the exact reason. Open the submission in Polaris and read why it was rejected.
2. Find the one field. It’s almost always one specific thing: the invoice number, the amount, the wrong PO or a missing document.
3. Fix only that, then check everything again, so you don’t trade one error for another.
4. Resubmit the same day. If the fix touched the PO or certification, send the next follow-up too.

To reach the Polaris team about a submission, add a comment on it in Polaris. Share the rejection note with PolarFixed AI and it will explain what it’s asking for and what to change.